Networking and Equipment knowledge

▪LAN/WAN

▪                      Cisco Routers and Switches

▪Cisco - Wireless Controller

▪Fortinet – Firewall

▪Nortel

▪Avaya/ Juniper

▪HP Servers - Unix/AIX

▪HP Servers - Wintel/Linux

▪             Storage/EMC                                                                          

 

 

 

▪TDM, Ethernet, Fiber Optical,    

              Sonnet, 3G/4G RavenX- Cradle Point

▪Wireless controllers / Access Points

▪MPOS/POS

▪BGP, DMVPN, EIGRP, OSPF

▪Managed services

▪Data Center migrations – X connects

▪                      SharePoint, MS Project, Ms Office

 

 

 

PROFESSIONAL EXPERIENCE:

 

 

TaosSan Francisco

Technical Project Manager - (Smart Grid /Smart energy) June 2015 - Present

 

•          Partnered with major utilities and municipalities to upgrade and implement Smart Grid/Energy

Infrastructure initiatives.

•          Command the technical respect of engineers (NetEng, SysEng, and Data Base Operation.) by running effective project plans on compressed timelines managing multiple and competing cross-functional projects and resources simultaneously.

•          Extensively worked assigned utility ad-hoc requests to completion by establishing project scope and schedules, joint roles and responsibilities, managing mutual commitments.

•          Provide change management oversight for impacting activities to Production, Disaster Recovery, DeV, and Test environments.

•          Identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle.

 

 

 

 

 

 

 

Bank of America Los Ángeles

Technical Project Manager - (Consultant) August 2014 – July 2015

 

•          Provided project management oversight and owned implementation and milestone deliverables by executing corporate real estate funded initiatives such as new site-branch openings also divestitures.

•          Executed and controlled technology engineering VOIP, LAN/WAN statement of work along with the LOB / Real-estate construction projects. I.e. HVAC replacement.

•          Applied best practices to coordinate the purchase, Logistics and service delivery of Routers, Switches voice and data infrastructure components.  Server, Lab-Tops, Desktops, printers and audio visual equipment

•          Engaged third party vendors to stage and deploy the appropriate devices and proper firmware by owning the activities across the project, understanding vendor specific SLA and deliverables.

•          Performed complex research and data gathering analysis, Managed the technology budget, Change management process, forecasting and mitigate scope creep.

 

COACH                     New York

Implementation Engineer - (Retail Consultant)                                             February 2012 – August 2014

 

•          Directly manage and supervised a team of CCNA and CCNP engineers along with third party vendors and field logistics, supporting multi-vendor / multi-service provider upgrades and augments.

•          Served as the single point of contact for 700 retail locations managing SLA within various LEC/CLEC IXC/Cable Operators and Collocation Providers to provide the needed bandwidth i.e. Pots  line, TDM services, Ethernet, Fiber, and sonnet circuits.

•          Issued retail correspondence, created internal and external tickets, and work orders i.e. ASR,DLR, CFA/LOA. Enabling new configuration of routers, switches access points Wi-Fi, voice gateways and the associate port channel assignments.

•          Accountable for the technical validity of the solution, develop site specific configurations and run-books expediting internal and externally as need be.

•          Installed and managed redundant CradlePoint 4G/3G failover network. Installed wireless controllers, access points and range extenders/amplifier.

 

Lightower Fiber Networks              New York

Service Delivery Manager                                              Feb 2010 – January 2012

 

•          Provisioned/Engineered the installation of 10mbps, 20mbs, 50mbps, 100mbps, 1G various voice & data connections i.e. Pots lines,T1/Ds1, Ds3, - SONT Rings, OC3 - OC192, Cabinets, Riser Cabling, Patch Panels Bulkhead, power and space within the customer’s environment or data center.

•          Provided senior leadership a detailed understanding of each project from a sale, and technical prospective using various tools and network diagrams in order to serve as an advocate for the prospective deal.

•          Conduct monthly Vendor Operational Performance meetings focusing on Service Delivery to determine root cause and develop action plans to improve delivery and customer support with various ILECs, CLECs and IXCs to meet SLA agreements.

•          Chaired weekly revenue meetings with internal departments discussing project status installed, pending, delayed. 

 

 

 

 

 

 

Google Inc. YouTube San Francisco

Telecommunications Project Manager, (Consultant) August 2008 – Feb 2010

 

•          Responsible for call-center carrier provisioning by managing the implementation of voice and Data circuits i.e. PRI/DID’s and ITFN within a corporate world wide segmented campus.

•          Managed installation of cross connects and NNI connections between our networks and other ILECS/ IXC/Data centers and Collocation providers. Issued ASRs and work orders for X-connects at speeds of 10G, T1, DS3, FE and above.

•          Submitted international and domestic pricing to various suppliers and carriers in efforts to secure firm and budgetary bandwidth pricing along with the subsequent equipment requirements. (I.e. Routers, switches, patch panels, and the associated cabling etc.)

•          Work closely with Legal, Telecom Expense Management and Billing teams, to ensure the overall successful accounting, documentation and implementation of the desired product offering.

•          Established and managed project plans and timelines.

 

 

Citigroup, Network Implementation                 New York

Sr. Network Provisioner                                                     July 2004 – August 2008

 

•          Rolled out and reengineered infrastructure from ATM/FR network to a Point-Point T1 facility based infrastructure. 

•          Oversaw the interaction between designers, engineers and technicians to implement new network & construction projects.

•          Directly responsible for managing the service delivery and ongoing trouble supporting of two venders. (Broadwing/Level3 & Verizon Business) totaling 3,000 retail sites and or branches.

•          Decommissioned 3,000 retail sites and or branches supporting (AT&T & MCI WorldCom)

 

 

EDUCATION

 

•          Avtech Technical Institute: 6-6-03     Cisco Network Associate (CCNA)  

•          Essex County College: 9-1-03             Associates Degree Communication